Introduction:
Overview of the problem addressed in the case study
The Subsidy Assurance Platform is an innovative solution designed to support citizens within a specific region of an EU country by safeguarding their financial stability. This platform enables eligible individuals to apply for a subsidy that prevents creditors from withdrawing funds from their accounts, provided the account balance is below a stipulated allowance.
This platform plays a crucial role in enhancing the financial resilience of citizens.
About the client
The Subsidy Assurance Platform is proudly developed in collaboration with key stakeholders including regional governments and accredited organizations known as authorized institutions.
Challenge:
Documents Management
We developed a robust document management system designed to streamline the handling and processing of documents efficiently and securely. This system supports a variety of functions critical to the administration of the subsidy, including issuing of the signed certificates. Also, we provided an ability to upload documents using QR-code from the mobile phones of the customers.
Multi-Stakeholder Coordination
Coordinating between different stakeholders, such as government bodies, accredited agencies, and end-users, to gather requirements, manage expectations, and ensure that the platform serves all parties effectively involves intricate project management and communication strategies.
Data Security and Privacy
Ensuring the protection of sensitive personal and financial data is paramount, especially in a system that handles government and private information. Implementing robust encryption, secure data storage solutions, and compliance with GDPR and other privacy regulations are crucial measures.
Real-Time Data Processing
Implementing real-time data processing capabilities to ensure that the platform can calculate allowances dynamically and update application statuses immediately as new information is provided or as conditions change.
Solution:
Explanation of Solway’s approach to solving the problem
Solway tackled the development of the Subsidy Assurance Platform with a focus on security, scalability, and user accessibility. We implemented state-of-the-art encryption, secure data practices, and scalable cloud technologies to handle increased user and data volumes efficiently. The platform’s UI/UX was designed according to international accessibility standards to ensure ease of use for all users, including those with disabilities.
Our strategy also involved seamless integration with existing systems, strict compliance with regulatory requirements, and effective stakeholder coordination. By employing advanced real-time data processing and robust document management systems, we ensured the platform was responsive and reliable. Solway’s proactive and comprehensive approach has established a strong foundation for ongoing enhancements and future scalability.